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Report a Bug: Field Notes

Last Updated: Jan 10, 2014 02:18PM MST
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To report a bug with your software, please email actechmd-support@ualberta.ca and provide a description of your issue, including the following points so that we can provide a solution as quickly as possible.  
  • In your description, please describe the behavior of the software which is causing you problems
  • The name of your software
  • Your location -- where you are experiencing difficulty with your software (i.e. Red Deer hospital in the basement, or in ECHA classroom 1-490)
  • Are you on wireless, 3G/4G or wired connection?
  • What kind of device are you using (i.e. Dell Laptop, iPhone, iPad, Blackberry or Samsung Android)
  • If you are using a browser, please provide its name
  •  
We appreciate your participation in the development of this software.

Get Support

Prefer to email support? Contact us at: actechmd-support@ualberta.ca


Support Hours: Monday to Friday from 8:00 a.m. - 4:30 p.m. (excluding holidays)


Important:Never submit passwords or other confidential information through this ticketing system.

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